As more users work from home, IT must handle more calls from those remote workers. One of the common issues: a lost Internet connection. In this guest post, Debbie Allen offers some tips to pass along to telecommuters so they can troubleshoot web problems on their own.
IT Support News
Supporting users isn't easy. Learn tips and best practices to avoid headaches and deliver quick and effective support for the most common tech problems.
3 ways technology can boost employee productivity
April 30, 2013 By Leave a Comment
Information technology departments are always looking for ways to add value to their organizations – and one of the biggest ways to do that is to help employees get more work done.
Telecommuters say IT support problems decrease their productivity
April 23, 2013 By Leave a Comment
Most telecommuting employees report that they’re more productive when they work from home – that is, unless IT problems get in the way.
The top benefits of VoIP for small businesses
January 31, 2013 By 1 Comment
Services such as voice over IP (VoIP) telephone systems can give small businesses and startup companies access to functions that used to be reserved for larger enterprises. In this guest post, Lewis Edward of The Office Providers describes the major benefits of those systems.
3 keys for keeping SQL servers secure and stable
January 28, 2013 By Leave a Comment
In many cases, much of companies’ critical and confidential data is held in SQL databases. In this guest post, business tech writer James Harper describes three things database admins must do to keep SQL servers up and running and protect the data they contain.