Getting users set up to telecommute is one way IT departments can help their companies recruit and retain people, as well as save money for employees and the organization.
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6 essential tools IT needs to give telecommuters
Filed Under: In this week's e-newsletter, IT Support, Latest News & Views Tagged With: communication tools, telecommuting, Telework Research Network
1 in 5 users would quit a job because of IT
Users’ frustrations about tech problems can add up – a new survey says those issues could actually make users consider leaving the company. Here are some ways IT can improve support to keep bad tech problems from driving employees out the door.
Filed Under: Applications & Software, In this week's e-newsletter, IT Support, Latest News & Views Tagged With: applications, help desk, IT support, quitting
70% of young users ignore IT policies
As the younger generation enters the workforce, IT is supporting more users who don’t care about policies or security.
Filed Under: In this week's e-newsletter, IT Security, IT Support, Latest News & Views Tagged With: Cisco, policies, young professionals
Do your users know about these social media hazards?
Most users in your company probably browse social networking sites at some point during the work day. But do they know how dangerous those sites can be?
Filed Under: In this week's e-newsletter, IT Security, IT Support, Latest News & Views Tagged With: Barracuda Networks, Daniel Peck, Facebook, Hacker Halted, search, Twitter
Study: Most users choose weak passwords
IT often struggles with getting users to select strong passwords to protect sensitive company data. That’s usually an uphill battle – especially when users aren’t even choosing strong passwords to protect their own information.
Filed Under: In this week's e-newsletter, IT Security, IT Support, Latest News & Views Tagged With: Consumer Reports, passwords, survey
Company bans internal email
IT employees know how much users depend on email. But here’s one company that actually plans to keep its employees away from that ubiquitous communication tool in order to free up IT resources and employee time.
Filed Under: In this week's e-newsletter, IT Support, Latest News & Views Tagged With: Atos, ban, email, internal communication
Text message error lands sender in jail
Most people in IT have likely heard embarrassing stories about users sending emails or other messages to the wrong person – or maybe they’ve experienced something similar themselves. Hopefully, none of those incidents led to any people involved going to jail, as in this recent news story.
Filed Under: In this week's e-newsletter, IT Support, Latest News & Views Tagged With: error, jail, mistake, Nebraska, text message
Study: Telecommuters can save $10,000 a year
Is your IT department being asked to support telecommuters? You may start hearing more requests, especially if employees see the data from this study.
Filed Under: In this week's e-newsletter, IT Support, Latest News & Views Tagged With: expenses, telecommuting, Telework Exchange, work from home
Will IT be asked to block holiday shopping?
Squeezed by the economic downturn, tight budgets and lean staffs, more companies are cracking down on a common user habit:
Filed Under: In this week's e-newsletter, IT Support, Latest News & Views Tagged With: holiday shopping, policies, Robert Half, web blocking
Smartphone users want mobile security, but don’t do anything about it
Employees using your company’s mobile devices may be leaving those gadgets open to security and privacy breaches – but a little training could go a long way to fixing their behavior.
Filed Under: In this week's e-newsletter, IT Support, Latest News & Views, Mobile Technology Tagged With: AdaptiveMobile, mobile security, privacy, training, users