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Overworked help desk? 10 ways to cut the stress
It’s no secret that the IT help desk doesn’t always get along with all users throughout the company. Here are some steps IT managers can take to repair the relationship and keep IT support staff productive.
Top 7 reasons IT pros quit their jobs
Employees quit their jobs for a variety of reasons. Where should IT managers focus their retention efforts?
5 things employees need to become loyal
Managers in all departments have likely struggled in recent years with gaining loyalty from employees who believe they’re overworked and underpaid.
One thing IT pros want but don’t get from their employers
More companies are hiring IT employees. That means your best workers are going to leave for new jobs if the organization doesn’t give them what matters most.
IT pros like their jobs – but still want to quit
Some good news for IT managers: Most IT employees are satisfied and engaged in their jobs, according to a recent survey. But the bad news:
7 hard-to-find IT skills companies want now
IT hiring is slowly but steadily picking up. That’s good news, but it also means some businesses may have a hard time finding people with the skills they need.
5 dangerous IT staffers to watch out for
No matter how much effort a company puts into its security systems, all that work can be undone by a disgruntled or malicious IT employee.
Ex-staffer hacks employer’s computer network
Another news story shows the dangers of insider sabotage by disgruntled current and former IT employees.
Are your IT staffers owed overtime?
Employees in a company’s IT department are often exempt from overtime pay — but not always. And misclassifying workers could lead to big legal problems.
