1 in 20 users have been punished for e-mail goofs

Looks like many people could use a refresher on proper e-mail behavior.

5 ways to prevent users’ e-mail blunders

E-mail mistakes can lead to sensitive information being shared with the wrong people. Or, they could just cause confusion and breakdowns in communication.

7 IT staffer mistakes that bug users

Relations between IT and users aren’t always the best in many companies. That’s not always IT’s fault, but you can give staffers some tips to help make things better.