The traditional and easy way out is to focus on what engineers can influence themselves: the efficiency of the process. Many metrics in engineering and system development are focused on productivity, cost and time and scope management. Take for instance function point analysis, that was popular in the days of COBOL system development, and is now re-emerging as a measure of complexity and a unit of productivity to assess components in a service-oriented architecture. Read this white paper to learn about the 5 best practices for engineering performance management, and understand the do’s and don’ts of metrics management, analytics and reporting in software development environments.