As more users work from home, IT must handle more calls from those remote workers. One of the common issues: a lost Internet connection. In this guest post, Debbie Allen offers some tips to pass along to telecommuters so they can troubleshoot web problems on their own.
Most telecommuting employees report that they’re more productive when they work from home – that is, unless IT problems get in the way.
One benefit that might help companies win the war for IT talent: telecommuting. But why don’t more IT departments let staff work from home?
These days, telecommuting has become the rule and not merely the exception for many workers, and a new survey shows it’s getting high marks on a number of fronts – but companies that offer telecommuting will need a lot of support from the IT department.