3 lessons you can take away from Amazon’s outage

If webpages were loading slowly for you or not at all yesterday, you’re not alone. An outage at Amazon Web Services threw many organizations into chaos. Here’s why it matters, and what you can do to prepare. 

Determining the true cost of IT

Determining the real cost of IT projects and services is important for getting budget approval from company execs. But doing so has been a big challenge for IT managers.