Will IT outsourcing pay off? 5 key questions to ask

IT outsourcing can be a great way for many companies to save money and access new technologies – or it can create huge headaches and cause more problems than it solves. Here’s some help for organizations to decide when to outsource and when to keep services in-house. 

IT pro outsources his own job to China

Many companies have saved money with IT outsourcing. But this probably isn’t what they had in mind. 

Top 10 IT functions to outsource

Forced to cut budgets, many organizations are turning to IT outsourcing to help reduce costs, as well as add flexibility and gain access to coveted skills and expertise. 

Survey: IT outsourcing often costs more than companies plan for

Outsourcing some IT functions can be a great option for many smaller businesses. But if the company doesn’t properly communicate with the provider, problems and confusion about costs can arise. 

Congressional bill aims to stop call center outsourcing

If it passes, a new bipartisan bill in Congress would punish companies that rely on overseas call centers for their tech support. 

4 steps for switching outsourcing vendors

Not all outsourcing deals are created equal, and sometimes IT departments have no choice but to switch vendors for services. That requires careful planning to avoid problems with data transfer and other issues.