Many companies have saved money with IT outsourcing. But this probably isn’t what they had in mind.
Forced to cut budgets, many organizations are turning to IT outsourcing to help reduce costs, as well as add flexibility and gain access to coveted skills and expertise.
Outsourcing some IT functions can be a great option for many smaller businesses. But if the company doesn’t properly communicate with the provider, problems and confusion about costs can arise.
If it passes, a new bipartisan bill in Congress would punish companies that rely on overseas call centers for their tech support.