5 soft skills every tech must master

IT has never been strictly about technology. At least half the job is communicating effectively with users, higher-ups and others. But as most IT pros know, this is generally one of the areas that techs struggle with the most. 

INFOGRAPHIC: 3 things everyone hates about meetings

The next time you hold a meeting with your IT staff or other members of management, keep in mind these common meeting complaints – they’re likely the same pet peeves you’ve had during long business meetings.

4 tips for meetings that won’t waste people’s time

In the minds of many managers, regular staff meetings are a necessary evil. And to some staff members, they’re just evil. But here are some keys to holding meetings that accomplish their goal without hurting productivity.