Don’t get ghosted! Tactics to retain employees & hire new ones

You may have heard about the recent dating phenomenon of “ghosting,” but it turns out ghosting can affect more than just your personal life. More organizations are getting ghosted by job applicants and new hires. 

Got new hires? Make sure they stick around past the first year with these 3 keys

Hiring is an essential part of most IT managers’ jobs, but it can get discouraging if your new hires keep leaving.

Don’t press ‘send’ just yet: 10 things you should never put in writing

You know what should and shouldn’t be put in an email, but your staff may not be as aware of the risks.

Is there such a thing as too much communication? Yes — but here’s how you can avoid it

We know you want to keep your team in the loop about what’s going on, but it’s not always easy.

What to do when an employee makes a mistake – and you have to clean it up

There are many benefits to being a manager, but one of the downsides is that you’re responsible when one of your employees makes a mistake.

Workers stressed out? How to talk to your employees when the going gets tough

It’s inevitable: As a manager, you’re going to deal with employees at their wit’s end.

Got tough news? There are ways to deliver it — without coming off like the bad guy

Sometimes there’s no avoiding difficult conversations, especially as a manager.

Workers distracted during meetings? Use these 4 strategies to get their attention

We all know the frustration of preparing for an important meeting, only to have employees stare at their electronics the entire time.

Firmness vs. flexibility: Keys to knowing when to crack down and when to loosen up

As an IT manager, striking a balance between rigidly following your company’s procedures and allowing for the human mistakes that occur in a workplace can be challenging.

Embracing disagreements: What to do when a ‘Negative Nancy’ won’t stop complaining

Most departments have at least one person who’s always complaining or disagreeing with the rest of the team.