As more mobile devices are brought to work, IT support costs are rising. Here are some keys to keep in mind for effective mobile training that helps cut down on support calls.
IT training is a valuable tool businesses can use both to improve operations and provide an additional benefit to IT staff. How can IT managers make sure training is effective in meeting both of those goals?
Most companies are confident their information is secure, but in reality, the data shows most organizations are struggling to deal with emerging IT security threats.
IT departments have a lot on their plates, including many big projects such as virtualization or a move to cloud computing. But unfortunately, focusing on complex issues can sometimes make IT pros forget about simple steps to keep data secure.
A significant part of a company’s security strategy is often conducting IT security training for users. But those attempts to raise awareness rarely help organizations avoid attacks, according to one security expert.