Hire techs like Google … more or less

A Google HR exec has a new book out that tells you how to hire the best candidates just like Google does … that is, if you have a nearly unlimited budget and a giant organization behind you. 

3 ways to keep absenteeism from derailing projects

IT is more specialized than ever. While having teams of experts is often a good thing, there is a major downside: Absenteeism can quickly derail a project. 

10 must-have skills for IT pros: And where to find them

Good help might be hard to find these days. But finding good candidates with the right skills can seem downright impossible. 

The factor that leads to 42% of employees quitting their jobs

Stress at work isn’t just a minor annoyance. If it isn’t kept in check, it can lead to employees checking out according to a recent survey. 

Staffers behaving badly: Crazy sick day excuses

Sometimes it takes some examples of truly awful employees to remind us that maybe we don’t actually have it so bad. 

3 personalities your help desk needs

There are plenty of nightmare stories out there about awful IT techs – the kind that can give your department a bad reputation or just turn users off of IT in general. But here are three types of employees you should be on the lookout for when hiring or as great assets your company already has that […]

Survey: Job-hopping is the new norm

Anyone who manages staff knows what a headache it can be when there’s turnover. It may be of little comfort when you’re scrambling to replace techs, but know this: You’re not alone. 

Other duties asinine: 10 craziest manager requests

We’ve all gotten plenty of unrealistic or strange requests from bosses. But chances are you’ve never  been assigned these awful tasks. 

Is vacation a thing of the past? Watch for staff burnout

Two new surveys show that taking vacations to get away from it all could be a pipe dream. That’s bad news for already stressed-out IT departments. 

Bad news for IT: There’s a shortage of security pros

No matter how many qualified techs there are out there, finding good IT employees has never exactly been an easy task. And it’s only going to get harder to find security-minded professionals, according to a recent report.