As more users work from home, IT must handle more calls from those remote workers. One of the common issues: a lost Internet connection. In this guest post, Debbie Allen offers some tips to pass along to telecommuters so they can troubleshoot web problems on their own.
Even IT pros make security mistakes sometimes, and a common error was behind a recent attack at several TV stations:
IT pros likely understand that websites featuring illegal downloads and other seedy items aren’t necessarily the parts of the Internet most likely to get a computer infected with a virus. But users may not know that, and that could impact their online behavior.
IT departments and management in all companies have to make a tough decision: How should employee Internet use be monitored and controlled. In this guest post, Casper Manes offers eight arguments in favor of using Internet monitoring tools.