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Cloud computing provider sued for ‘unworkable’ IT support

January 15, 2013 By Sam Narisi Leave a Comment

Any time a company contracts with a cloud computing provider, there’s a risk that the services won’t live up to the company’s expectations. But in one recent case, things were bad enough that the customer filed a lawsuit claiming the vendor misrepresented itself. 

9 reasons the Cloud won’t save as much as you think

August 8, 2012 By Sam Narisi Leave a Comment

Many businesses are saving money by turning to cloud computing services. But too often, companies fail to consider some common hidden costs and don’t save as much as they had planned. 

Survey: IT outsourcing often costs more than companies plan for

June 29, 2012 By Sam Narisi Leave a Comment

Outsourcing some IT functions can be a great option for many smaller businesses. But if the company doesn’t properly communicate with the provider, problems and confusion about costs can arise. 

Cloud outages cost business $70 million a year

June 26, 2012 By Sam Narisi Leave a Comment

Many companies have yet to move their most critical applications to the Cloud because they’re worried about the stability and reliability of cloud services. And, according to a new report, they may have good reason to be concerned. 

5 ways to protect your business from bad cloud contracts

June 6, 2012 By Sam Narisi Leave a Comment

Though contracts typically favor providers, it’s possible for businesses to negotiate cloud contracts that better protect them against the risks of cloud computing. Here’s some help.

4 steps for switching outsourcing vendors

March 24, 2011 By Sam Narisi Leave a Comment

Not all outsourcing deals are created equal, and sometimes IT departments have no choice but to switch vendors for services. That requires careful planning to avoid problems with data transfer and other issues.

4 risks of cloud computing contracts

March 16, 2011 By Sam Narisi Leave a Comment

Cloud computing has grown in popularity recently, but it’s still relatively new, and some kinks need to be worked out in the way services are delivered.