Hiring is an essential part of most IT managers’ jobs, but it can get discouraging if your new hires keep leaving.
Don’t press ‘send’ just yet: 10 things you should never put in writing
August 15, 2018 By Leave a Comment
You know what should and shouldn’t be put in an email, but your staff may not be as aware of the risks.
Is there such a thing as too much communication? Yes — but here’s how you can avoid it
July 25, 2018 By Leave a Comment
We know you want to keep your team in the loop about what’s going on, but it’s not always easy.
What to do when an employee makes a mistake – and you have to clean it up
July 3, 2018 By Leave a Comment
There are many benefits to being a manager, but one of the downsides is that you’re responsible when one of your employees makes a mistake.
Workers stressed out? How to talk to your employees when the going gets tough
June 13, 2018 By Leave a Comment
It’s inevitable: As a manager, you’re going to deal with employees at their wit’s end.
Got tough news? There are ways to deliver it — without coming off like the bad guy
May 23, 2018 By Leave a Comment
Sometimes there’s no avoiding difficult conversations, especially as a manager.
Workers distracted during meetings? Use these 4 strategies to get their attention
May 2, 2018 By Leave a Comment
We all know the frustration of preparing for an important meeting, only to have employees stare at their electronics the entire time.
There are 3 simple questions that can make your 1-on-1 meetings more efficient
April 11, 2018 By Leave a Comment
As an IT manager, you’ve probably had many one-on-one conversations with employees.
Firmness vs. flexibility: Keys to knowing when to crack down and when to loosen up
March 21, 2018 By Leave a Comment
As an IT manager, striking a balance between rigidly following your company’s procedures and allowing for the human mistakes that occur in a workplace can be challenging.