Considering a move to software as a service (SaaS) applications? If not, you’re one of only a few.
More than 95% of companies plan to maintain or increase their use of SaaS, according to a recent Gartner survey. Of the 270 IT pros surveyed, 72% plan to spend more on SaaS applications within the next two years.
Bottom line: Despite some belief that SaaS was a fad, it appears to have caught on.
There is a catch, though: Most companies still don’t have policies governing the evaluation and use of SaaS. Only 39% have such a policy or process, up just 1% in the past year.
That could be why IT managers who aren’t satisfied with their SaaS experience cite integration and customization as the reason.
A solid evaluation and use policy could mitigate both those problems.