IT pros, especially IT managers, put in a lot of stressful hours, often for little reward and no appreciation from other parts of the company. But there have to be worse gigs, right? Not according to this survey.
CareerBliss, a site that offers job listings and employer reviews, recently surveyed thousands of employees about their satisfaction levels. The result, as CNBC reports: IT directors have lowest job satisfaction out there.
Why is that? In general, CareerBliss found that limited room for advancement and lack of reward (beyond just a salary) to be the biggest factors that make people hate their jobs. Specifically, IT managers reported that, despite decent pay, their job is thankless and their departments are often disrespected.
And that’s not all: The rest of the top 10 list is littered with other IT-related jobs. Senior Web Developer, Technical Specialist, Electronics Technician and Technical Support Analyst all made the rankings at numbers four, five, six and eight, respectively.
Some common themes in the reasons those employees gave for their low morale:
- long hours, including time spent on call
- the trouble of dealing with arcane technology that hasn’t been upgraded in years
- the stress of having to work with people who don’t understand technology, and
- in the case of support folks, having to remain calm when trying to help panicked and/or angry users.
How can it be improved?
While some of those issues will always be inherent when you’re the only person or department that understands complex tech concepts, there are still some things IT managers can do to improve the satisfaction of themselves and their staff.
For example, stress can be reduced by allowing staff to telecommute sometimes, or by offering some type of incentive for employees to volunteer for on-call work.
Also, try putting the time in to teach support staffers better people skills and to explain tech concepts to key partners in other departments. A little effort can go a long way to fixing the relationship between IT and the rest of the company.
The top 10 most hated jobs
What jobs are up there with IT manager as far as dissatisfaction levels go? Here’s the full list of CareerBliss’s 10 most hated jobs:
- Director of Information Technology
- Director of Sales and Marketing
- Product Manager
- Senior Web Developer
- Technical Specialist
- Electronics Technician
- Law Clerk
- Technical Support Analyst
- CNC Machinist
- Marketing Manager