Managed IT services, cloud computing and workplace issues were among the topics IT managers spent the most time discussing in 2011.
IT service provider Logicalis recently compiled a list of the topics most prevalent in IT executives’ minds by analyzing conversations and posts among IT professionals on social networking sites.
These were the topics IT managers talked about most online in 2011:
- IT managed services — IT departments in many organizations are looking to offload some of their operations so they can focus more on activities that will drive revenue.
- Cloud – Likewise, many organizations are trying to figure out the best ways to use cloud services to support the IT department.
- Social networking – From its role as a tool in recruiting and job searching to the threats it poses for privacy and security, social media remains a big issue for IT pros.
- SaaS – For several years, software as a service has been gaining popularity as a delivery model for applications, and that trend continued in 2011.
- IT workplace issues – In light of increased hiring and new competition for IT employees, IT managers have their work cut out for them in retaining their best employees and keeping them satisfied.
- IT governance – As budgets overall have remained tight, it’s become more important than ever to make sure IT projects are supporting the business as best as possible.
- Compliance – Technology has become a bigger part of companies’ compliance plans, as new technology aims to help organizations avoid legal problems and cybercrime becomes a bigger threat to businesses.
- Enterprise resource planning – Streamlining operations is a priority for many organizations, and that includes the use of IT resources.
- Outsourcing – Along with managed services and cloud computing, outsourcing some IT operations is an option many organizations have considered to control IT costs.
- Virtual desktop – Especially as more employees work remotely, IT departments are investigating new ways to deliver applications to users.