Though many business IT environments remain Windows-only, some experts say it’s time to start supporting Macs – partly because employees are using them anyway.
That’s the gist of a recent report published by tech research firm Forrester. The report states that users are getting around IT’s Mac prohibition by sneaking in their Apple laptops from home.
While that can cause problems for IT support, Forrester says, the fact of the matter is that users are bringing in their Macs because they find them easier to use, and are therefore making themselves more productive.
That’s why it’s time to consider formal Mac support, says David Johnson, the author of the study.
Fortunately for businesses that are or will start supporting Macs, Apple has made it easier for IT to manage their machines. As reported in a recent InfoWorld story, Macs can now be integrated with Active Directory to make management easier.
New deployment and patch management tools from Apple have also decreased the burden of supporting Macs in the IT department.
Does your organization support Macs? How have you handled the challenge of supporting multiple platforms? Let us know in the comments section below.