IT Management Tips & Advice

Managing an IT department poses unique challenges including staffing, budget management, project management and leadership. Learn IT management skills, strategies, and tips from leading IT experts.

Know who else shares passwords? IT depatments

Users get a lot of heat for poor password management, and it’s mostly justified. But a new survey from Centrify finds that IT can be just as guilty of sharing credentials, if not more so. 

Making changes at work without having your staff revolt

Managers have to make a lot of decisions every day – and some of them are going to be pretty unpopular. 

What your employees really want

High salaries may be the most obvious way to get applicants to want to work for your department and keep staffers happy in-house. But there are other perks they’re after, too. And offering just one might be able to boost the quality of workers in your department. 

Get ready to start dishing out overtime to your techs

New rules from the Department of Labor (DOL) could have a big impact on how IT employees are paid overtime – and the bottom line. And before you think, “No one in my department gets paid overtime,” know this: They soon may have to. 

5 ways to say ‘No’ to your boss (and still keep your job)

It sometimes seems like part of IT’s job description is “Deliver the impossible on a regular basis (under budget, too). Execs know what they want – or think they do – but aren’t always concerned with the logistics behind it. 

How to get the board to care about cybersecurity

Most IT pros know that getting the board to understand cybersecurity issues can be an uphill battle. Even more alarmingly, some of these high-ranking company officials do understand there’s a threat – but they don’t understand that it’s a big deal. 

Hiring set to pick up for the rest of the year

IT pros who are looking to add talent in 2016 may not want to wait: Some of their competitors are getting a jump on things, looking to add staff before the end of 2015. 

Survey: Most companies fall short of uptime goals

A survey of customers has found that companies have lofty expectations for the amount of uptime they get each year, but the reality of what their providers deliver may not live up to those goals. 

IT’s big communication problem

One of the biggest misconceptions about IT is that it exists in its own little universe. The caricature from other departments is that they’re the geeks in a side room that rarely come out to interact with co-workers. 

Simple change could result in better hiring results

Finding IT talent can be a challenge in such a competitive job market. One twist on hiring could result in finding qualified candidates others may have missed, though.