Whether they led to big fines for organizations or caused a lot of frustration and lost productivity for users, IT system and software failures had a big impact across the globe over the past year.
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The most expensive IT problems of 2011
Filed Under: Applications & Software, In this week's e-newsletter, Latest News & Views, Networking Tagged With: IT problems, software bugs, Software Quality Systems, SRC
1 in 5 users would quit a job because of IT
Users’ frustrations about tech problems can add up – a new survey says those issues could actually make users consider leaving the company. Here are some ways IT can improve support to keep bad tech problems from driving employees out the door.
Filed Under: Applications & Software, In this week's e-newsletter, IT Support, Latest News & Views Tagged With: applications, help desk, IT support, quitting
More than a quarter of Chrome browser extensions leak data
Since a big chunk of the security threats companies face come from the Internet, IT must make sure users are running secure browsers. And as this recent security study shows, it’s not just the browser that matters, but also the extensions and add-ons users download.
Filed Under: Applications & Software, In this week's e-newsletter, IT Security, Latest News & Views Tagged With: browser, Chrome, extensions, Firefox, Google, Internet Explorer
IT policy split on users’ software downloads
It’s doubtful many IT pros would claim online malware’s become less of a threat in recent years — but many companies have nonetheless gotten lax about enforcing some IT policies designed to protect the network.
Filed Under: Applications & Software, In this week's e-newsletter, IT Security, Latest News & Views Tagged With: Bit9, downloading, malware, policies, spyware, virus
Cost of miscounted software licenses: $9 million
The practice of keeping close watch on the use of software licenses has become difficult for busy IT departments. However, failing to do so can result in a hefty unexpected bill.
Filed Under: Applications & Software, In this week's e-newsletter, IT Compliance, Latest News & Views Tagged With: lawsuit, Rent-A-Center, SAP, software licenses
Why are businesses sticking with XP?
As we’ve reported before, many businesses are clinging to their copies of Windows XP, despite the operating system’s advancing age and impending end of support. What are their reasons for keeping the old OS around?
Filed Under: Applications & Software, In this week's e-newsletter, Latest News & Views Tagged With: Operating Systems, upgrade, Windows, XP
Half of companies say the cloud won’t help them save
Cloud computing has gotten a lot of hype lately, but how much will it really benefit companies? Not much — at least according to many small business owners.
Filed Under: Applications & Software, In this week's e-newsletter, Latest News & Views Tagged With: cloud computing, Small Business Authority
Trojan mouse can infect your network
Security consulting firm NetraGard recently conducted an experiment in which they used a USB mouse to hack into a client’s account. What did they discover? A mouse alone can bring down an entire IT environment.
Filed Under: Applications & Software, In this week's e-newsletter, IT Security, Latest News & Views Tagged With: hackers, Jigsaw, malware, McAfee, NetraGard, USB mouse
Heads up: Support for Office XP and Vista SP1 ends next week
If your organization is still running these aging pieces of software, they could start putting your network at risk.
Pros and cons of cloud storage
Considering turning to the cloud to solve your business’s storage issues? Here are some reasons you should – and why you should stay away.
Filed Under: Applications & Software, In this week's e-newsletter, Latest News & Views, Networking Tagged With: cloud, Gartner, storage