What your users really think about data security

A new survey finds users have a low opinion of IT. Nothing new, there except this wrinkle: Their complaints aren’t about service, they just think IT isn’t doing a very good job of data security. 

Sony’s reminder to users: Email never dies

Every once in a while a story comes along that gets different reactions from different groups. For IT, the reaction to Sony’s leaked emails was, “Well, yeah, of course that shouldn’t have been put in writing.” For users, it was, “Wait … you mean those weren’t completely private?” 

Microsoft’s next end of life might come without options

When an end-of-life deadline hits popular products or services, companies usually face one of two options: Upgrade or pay for extended support. But at least one high-ranking executive theorizes that option may not exist for Windows Server 2003 customers. 

Mac OS X users face fewer malware threats, but they are there

An urban legend that persists is that Macs don’t get malware. While it’s true that the rates are much lower than for other operating systems and devices, a report reveals the average Mac user is still under attack. 

Most IT pros don’t know vendor security practices

Everyone in IT knows that a vendor’s security can have serious effects on your organization – last year’s Target breach made that more than clear. But many IT pros are still in the dark about how their vendors protect data (0r don’t). 

IT hiring picks up: How to add (or retain) staff

When IT hiring accelerates, it can be good or bad news. On the one hand, companies are expanding their departments. On the other, you risk losing your best people to the competition.

4 ways to deal with furious users

When your department is the one that handles technology and the problems that come with it, not every exchange is going to be pleasant and civil.  

Survey: Network outages are IT’s biggest issue

With so much data and so many services hosted in the cloud, IT has a very big problem on its hands: When networks are slow or unavailable, work could be, too. 

Not all hackers are thieves: Some are destroyers

The latest chapter in the massive Sony Pictures hack is a warning to businesses everywhere: Sometimes, you’ll wish that hackers were only after your information for personal gain. 

Windows 8.1 finally beats out XP … barely

It’s a tale of two OSs: One that almost no one likes, and another that just refuses to die. And now it’s reached a strange new chapter.