E-mail mistakes can lead to sensitive information being shared with the wrong people. Or, they could just cause confusion and breakdowns in communication.
Either way, here are five steps to take to avoid e-mail mistakes, according to TechRepublic:
- Turn off auto-fill — Outlook and many other e-mail clients help users save time by automatically completing an e-mail address once the first few letters are typed. It may save a few seconds, but it also makes it easier to pick the wrong recipient when two or more have similar names.
- Use BCC — Sharing someone’s e-mail address with folks who don’t need to know it is not only rude, but also a bad idea from a security perspective.
- Protect where e-mails are stored — Many organizations put a great deal of effort into using encryption and other methods to make sure e-mails are transmitted security, but don’t have the same focus on securing the machines where the messages are stored.
- Keep different addresses — Services like Guerilla Mail can provide temporary e-mail addresses for situations where you or users aren’t comfortable sharing a personal or work address.
- Double-check the recipient — It’s common sense, but many users could use a reminder to always make sure the message is addressed to its intended recipient.